Service team leaders have very high expectations. Due to their high volume of work in very tight deadlines, they expect service providers like us to be speedy and accurate.

Hence when this experienced service team leader gave us a thumbs-up, we were elated. He informed us that he gave his evaluation based on the following criteria…

• Quality of parts
• Accuracy of parts
• Comprehensiveness of parts
• Readiness of parts either for delivery or collection

Yes, in EGAN what we sell is actually our service and problem solving. What you bring home is forklift parts 😀